Cancellation Policy
We have strict COVID cleaning procedures in place
BOOKING TERMS
- 25% Non-Refundable deposit.
- Final payment due 60 days prior to arrival date and is non-refundable.
Events beyond our control
Except where otherwise expressly stated in these Booking Conditions, we will not be liable or pay you compensation if your contractual obligations to you are affected by Events Beyond Our Control. For the purpose of these Booking Conditions, this means any event beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
Examples include warfare and acts of terrorism (and threat thereof), civil strife, significant risks to human health such as the outbreak of serious disease at the travel destination, global epidemics or pandemics (including, but not limited to eh ongoing effects of Covid-19 or any new strain of the coronavirus), or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including any port or river authorities, industrial dispute, labour strikes, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport, traffic congestion/restrictions and all similar events out of our control.
Travel Prohibition
A government-imposed border closure or travel ban implemented within 30 days or your arrival and prohibiting you from leaving your home province or from entering British Columbia, allows you the following options:
- We offer a 100% credit for a future booking within 12 months subject to availability and rate change, or
- If you do not wish to take advantage of option 1, please contact your travel insurance for a possible refund/claim.